Black Lotus is a located in the heart of Southern California. We only ship to verified addresses within the 50 US states. Our policy is to fulfill our orders within 24-48 hours after payment has cleared. Once your order is placed you will receive an email with an Order Confirmation. We advise you to keep a copy of your Order Confirmation for your records. If there are any questions, feel free to email our customer service department at email@example.com.